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Guides21 Jul 20261 min read

What happens when we replace your windscreen

From the first call to a clear drive-away time: the steps we follow, at your home or office, for a windscreen fitted within the hour.

Article
Published
21 July 2026
Reading time
1 min read
Topic
Guides

Here is what happens, step by step, when you book a windscreen replacement with us.

1. You call or send a photo

Tell us your registration, which glass is damaged and where the car is. A photo on WhatsApp makes this quicker.

2. We confirm

We confirm the right glass for your car, the price and a time. We are often with you within an hour.

3. We come to you

A fitter arrives at your home or office, anywhere in London, day or night. We just need safe access around the car.

4. We fit the new windscreen

  • The old screen is removed and the frame is cleaned.
  • The new screen is bonded and sealed.
  • Sensors, camera and heating are refitted and checked.

5. We tell you when it is safe to drive

Before we leave, we tell you the safe drive-away time. You pay when the job is done, and you get a full, itemised invoice.

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