Many motor insurance policies include cover for glass, but the details differ from policy to policy. Here is what to check before you claim.
Check your policy
- Glass cover: whether your policy covers windscreen and window damage at all.
- The excess: the amount you pay towards a claim.
- How a claim is recorded: ask your insurer whether a glass claim affects your premium or your no-claims discount.
- How to claim: some policies need you to call a helpline before the work starts.
What we do
We replace the glass and hand you a full, itemised invoice. If you are claiming on insurance, you send the invoice to your insurer. We do not contact your insurer for you.
Have this ready
- Your policy details and, if you have one, a claim number.
- Your vehicle registration.
- A photo of the damage.
If you are not sure what your policy covers, ask your insurer first. You can also call us, and we will explain how the invoice works.